In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Patient", "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Practice’s terms and conditions. "The Practice", "The Company", “Ourselves”, “We” and "Us", refers to our Practice. “Party”, “Parties”, or “Us”, refers to both the Patient and ourselves, or either the Patient or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Patient in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Patient’s needs in respect of provision of the Practice’s stated services/products, in accordance with and subject to, prevailing South African Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Confidentiality

Patient records are regarded as confidential and therefore will not be divulged to any third party, other than if we are legally required to do so to the appropriate authorities. Patients have the right to request sight of, and copies of any and all Patient Records we keep, on the proviso that we are given reasonable notice of such a request. Patients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Patient’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Practice will only be in connection with the provision of agreed services and products.

Disclaimer: Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Practice:

excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Practice’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Practice of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.  

This Practice does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Practice will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Practice’s services and the full content of this website.

Communication

We have different e-mail addresses for different queries. These and other contact information, can be found on our Contact Us link on our website or via the Practice’s stated telephone number.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of South Africa govern these terms and conditions. By accessing this website you consent to these terms and conditions and to the exclusive jurisdiction of the South African courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Practice to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Practice.

Notification of Changes

The Practice reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.

These terms and conditions form part of the Agreement between the Patient and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

The Shoulder Practice, together with its subsidiaries and affiliates, is committed to safeguarding the privacy of visitors to our website as well as safeguarding the privacy of our customers. We will do everything we can to keep your online and offline information confidential and safe. The purpose of this policy is to ensure that visitors to our website understand what information The Shoulder Practice gathers about website visitors and how this information is used. By using The Shoulder Practice website you consent to this policy. By submitting your personal information you consent to the use of that personal information as set out in this privacy policy. If our policy changes, we will post the changes on our website. Continued use of our website by you will signify that you agree to such changes.

Website Privacy

We receive and store the information you enter on our website or supply to us in any other way. We may also receive information about you from other sources (such as our partners) and add this information to our files in order to improve our services and website. This information may be used to monitor site usage, analyse trends, and make improvements in terms of content and usability. IP addresses are used to track and analyse visitor traffic on our website and gather broad-based demographic information. All information is anonymised and aggregated and is not linked to any personally identifiable information. We receive and store certain types of information whenever you interact with us. We also use cookies to obtain certain types of information when your web browser accesses our website. Cookies are used to verify the login status of visitors to a particular site. The Help section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. The Shoulder Practice is the sole owner of your information and all information from our website is stored in our secure data centre.

Website Owner

The entire contents of The Shoulder Practice website is owned by The Shoulder Practice and protected by copyright (all rights reserved). The downloading or printing of individual pages or passages from the website is only permitted if neither a copyright notice nor any other legally protected titles are removed. If you download data from The Shoulder Practice website or reproduce it in any other way, all proprietary rights remain with The Shoulder Practice. The (complete or partial) reproduction, transmission (electronically or by other means), modification, linking or usage of The Shoulder Practice website for public or commercial purposes is forbidden without the prior written agreement from The Shoulder Practice.